Policies

Who We Are

Cutting Edge Catering is the business responsible for how personal information is collected and used on this website.

Data Controller: Cutting Edge Catering
Email: info@cateringbycuttingedge.com
Address: 3210 East Guasti Rd, Ontario, CA 91761

What Data We Collect

We collect the following categories of personal information through our website:

Information you provide through our forms (quick quote requests, tasting bookings, and event inquiries): name, email address, phone number, and the details you include about your event request (such as event type and scheduling details).

Cookie consent preferences: your choices about cookies and similar technologies, recorded through our consent management system.

Device and technical information: IP address, browser type, and related technical data needed for the website to function and to help protect the site from security issues.

Analytics data (only when you allow analytics): information about how visitors use our website collected through analytics technologies that may use cookies or similar identifiers.

Sources of personal information:

Directly from you when you submit a quote request, book a tasting, or send an event inquiry through our website.
Automatically when you access the website (for example, through technical logs and your IP address).
From cookies and similar technologies, including analytics cookies when you choose to allow them.

Providing your contact details and inquiry information is optional, but if you do not provide it, we may not be able to respond to your request or coordinate catering services with you.

How We Use Your Data

We use personal information for the following purposes, and we rely on the legal basis listed for each purpose:

Responding to quote requests, tasting bookings, and event inquiries, and coordinating catering services with you (contract).

Operating, maintaining, and protecting our website, including monitoring for security threats and preventing fraud or misuse (legitimate interest).

Measuring and understanding website usage through analytics technologies that use cookies or similar identifiers, when you choose to allow analytics (consent).

Who We Share Your Data With

We do not list any third-party service providers detected from our website scan besides our own systems.

We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

If you choose to allow analytics, analytics data is processed through our own systems as configured on this website.

International Data Transfers

Based on the providers detected from our website scan (none besides our own systems), we do not identify international transfers to third-party service providers through this website.

Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

How Long We Keep Your Data

Quote requests, tasting reservations, and event inquiry details are kept only as long as needed to respond to the inquiry and, if booked, to plan and deliver the catering event. Records related to booked events are retained afterward only as long as necessary for business and recordkeeping purposes, such as accounting requirements.

Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods).

Security logs and technical records: 12 months.

Analytics data: until consent is withdrawn or according to the analytics tool retention settings.

Your Rights

If you are a California consumer, you have the following rights under the CCPA/CPRA, subject to certain exceptions:

Right to know: you can request information about the personal information we collected about you, including the categories of personal information, the sources, the purposes for collecting it, and whether we disclosed it.

Right to delete: you can request that we delete personal information we collected from you.

Right to correct: you can request that we correct inaccurate personal information we maintain about you.

Right to opt-out of sale or sharing: you can opt out of the sale or sharing of personal information for cross-context behavioral advertising through a “Do Not Sell or Share My Personal Information” request. We state below that we do not sell personal information and do not share personal information for cross-context behavioral advertising.

Right to limit the use and disclosure of sensitive personal information: you can request limits on the use and disclosure of sensitive personal information. We do not collect special categories of data through this website as described in this policy.

Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

How to exercise your rights: email us at info@cateringbycuttingedge.com with your request. We may need to verify your identity before completing certain requests, including by asking you to confirm information related to your prior interactions with us.

Response timing: for California consumer requests, we generally respond within 45 days, and we may extend this period by an additional 45 days when reasonably necessary, with notice.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to reduce risk.

Data Breach Notification

We maintain procedures to detect, report, and investigate security incidents. If we become aware of a personal data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach, the likely consequences, and the measures taken or proposed to address it. If you suspect a security issue, please contact us at info@cateringbycuttingedge.com.

How to Lodge a Complaint

We encourage you to contact us first so we can try to resolve your concern.

California consumers may also submit a complaint to the California Privacy Protection Agency (CPPA) or the California Attorney General. CPPA website: https://cppa.ca.gov/

Depending on your location, you may also have the right to lodge a complaint with the competent authority in your jurisdiction.

Updates to This Policy

We review and update this policy periodically. The “Last updated” date at the top of this policy indicates when changes were last made. If we make significant changes, we will provide notice through the website or, where appropriate, by email. Changes take effect from the date indicated at the top of this policy. Where processing is based on consent, we will request new consent when required.

Contact Us

Email: info@cateringbycuttingedge.com
Address: 3210 East Guasti Rd, Ontario, CA 91761
Data Controller: Cutting Edge Catering

California Privacy Rights (CCPA/CPRA)

This section applies to California consumers and serves as our Notice at Collection.

Categories of personal information collected in the last 12 months:

Identifiers: such as name, email address, phone number, IP address, and online identifiers associated with cookie preferences and, if enabled, analytics technologies.

Internet or other electronic network activity information: such as information about how you interact with our website when analytics is enabled, and technical activity necessary to operate and secure the site.

Business/commercial purposes for collecting personal information:

To respond to your quote requests, tasting bookings, and event inquiries, and to coordinate catering services with you.
To operate, maintain, and secure our website, including protecting against security threats and misuse.
To understand website usage through analytics when you choose to allow analytics.

Sale of personal information: We do not sell personal information.

Sharing for cross-context behavioral advertising: We do not share personal information for cross-context behavioral advertising.

Do Not Sell or Share My Personal Information: You may submit an opt-out request by contacting us at info@cateringbycuttingedge.com. We also honor Global Privacy Control (GPC) signals as valid opt-out requests.

Right to limit the use and disclosure of sensitive personal information: You may request limits by contacting us at info@cateringbycuttingedge.com.

How to submit requests: To exercise your right to know, delete, or correct, contact us at info@cateringbycuttingedge.com.

Verification: To protect your information, we will take reasonable steps to verify your identity before responding to certain requests. The steps we take will depend on the nature of the request and the sensitivity of the information involved.

Response timeframe: We respond to verifiable consumer requests within 45 days. If we need more time, we may take up to an additional 45 days and will notify you of the reason for the extension.

Non-discrimination: We do not discriminate against you for exercising your CCPA/CPRA rights.